Position - Head Merchandiser

Experience – Minimum 4-8 years in apparel & textiles industry

Salary – As per industry Standards

Job Location - Lower Parel

Key Skills –

Should have worked in the apparel &/ or textile merchandising

Should have experience of leading a team of 10+ employees for a period of at least 3-4 years

Perfect written & spoken English

Good at handling pressure & crisis management

Should be able to meet timelines & ensure client satisfaction

Job Description –

Lead your team with enthusiasm and ensure their work is accurate and up-to-date.

Take full responsibility client satisfaction – samples, orders, enquiries and on time delivery

Hold weekly, monthly, and quarterly meetings with management to discuss your team, clients, and process improvements.

Keep all client-related documents up-to-date and readily available. Create a Standard Operating Procedure to maintain smooth flow of work within the company. Maintain and update client data sheets/ quality manuals/ order process documents

Complete assigned tasks within set deadlines.

Visit clients frequently – for order closure, feedback and to judge their satisfaction

Stay informed about market trends and advise clients accordingly, showcasing new collections promptly.

Maintain prompt communication with the sales team and clients through all necessary channels.

Act as a liason between the merchandising team & our factories to ensure smooth flow of production & timely delivery of goods.

Conduct monthly and quarterly performance evaluations for your team.