Position : Telecaller Outbound

Job Location: Azure House, Sheth Mangaldas Rd, Opposite Hasubhai Chambers, Behind Town Hall, Ellisbridge, Ahmedabad, Gujarat 380006

Shift Timing : 7 PM to 4 AM, 8 PM to 5 AM, 9 PM to 6 AM, 12 AM to 9 AM.

No. of Vacancy : 15

Qualification: 12th OR Any Graduate

Fluent in English

Qualifications and Skills

• Phone etiquette
• Call center operations
• Call handling
• Customer support
• Problem escalation
• Team collaboration
• Performance metrics
• Quality assurance

Roles and Responsibilities

• Handle outbound calls to prospective customers
• Answer incoming calls and respond to customer queries
• Maintain a high level of professionalism and customer service
• Meet call quotas and performance metrics
• Collaborate with team members for effective engagement