Ahmedabad
Full-Time
Fresher: Less than 1 year
15K - 30K (Per Month)

About the Job

Skills

Phone etiquette
Call center operations
Call handling
Customer support
Problem escalation
Team collaboration
Performance metrics
Quality assurance


Position : Telecaller Outbound

Job Location: Azure House, Sheth Mangaldas Rd, Opposite Hasubhai Chambers, Behind Town Hall, Ellisbridge, Ahmedabad, Gujarat 380006

Shift Timing : 7 PM to 4 AM, 8 PM to 5 AM, 9 PM to 6 AM, 12 AM to 9 AM.

No. of Vacancy : 15

Qualification: 12th OR Any Graduate

Fluent in English

Qualifications and Skills


  • Phone etiquette
  • Call center operations
  • Call handling
  • Customer support
  • Problem escalation
  • Team collaboration
  • Performance metrics
  • Quality assurance


Roles and Responsibilities


  • Handle outbound calls to prospective customers
  • Answer incoming calls and respond to customer queries
  • Maintain a high level of professionalism and customer service
  • Meet call quotas and performance metrics
  • Collaborate with team members for effective engagement





About the company

Tesk Training Consultancy provides Soft Skills & Communications Training & English Language Coaching, & Recruitment Services

Industry

Education Administration ...

Company Size

2-10 Employees

Headquarter

Ahmedabad, Gujarat

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