Job description

Department: Operations

Job Title: Manager

Location: Whitefield

Job description:

• To enable a Radiologist and the supporting staff to focus on the operational needs resulting in quality service.
• Implement, evaluate and monitor day to day operational work and its progress and rectify problems.
• Use appropriate communication channels in a timely fashion to all concerned as per the established guidelines.
• To ensure all reports are complete and accurate.
• Provide daily reporting of team activities against the program plan or schedule
• Be aware of peer review process, clinical trials and electives.
• Must be flexible in terms of working on multiple tasks simultaneously and on changes in procedures.
• Proof reading to produce accurate and high quality of work.
• Strict adherence to Health Insurance Portability & Accountability Act (HIPAA).
• Adherence to QA standards for Client Coordination.
• Be aware of the ABR/Primary Radiologist schedule and accordingly monitor assigned cases and intervene if necessary.
• Closely monitor Worklist and ensure that the clients SLAs’ are met on case to case basis.
• Communicate for backup/reassigning if necessary.
• Effective communication in case of, missing images.
• Contribute in achieving TATs by proactive assigning or reassigning of cases.
• Adhere to procedures while assigning cases.
• Strict adherence to TAT for stroke protocol.
• Strict compliance to SPIKE PROTOCOL .
• Effective proactive liaison with other departments for resourcing, services as necessary during SPIKE PROTOCOL.
• Ensuring occupancy of team members by scheduling as per process and leave management.
• Actively participate in the selection procedure of the Process Executives.
• Responsible for creating process SOPs’ and constantly update as required.
• Sending daily/weekly reports to reporting head.
• Any other duties assigned by Reporting Manager.

Desired Qualification: MHA/ Science Graduate

Skills and experience: 15 Years of experience

• Self-driven, Mature, Credible, and Comfortable in handling stressful situations.
• Ability to establish and maintain effective working relationships.
• Ability to communicate effectively, both orally and in writing, with people at different levels and from various backgrounds.
• Must be adept in the use of MS Office, particularly Excel to a basic level, Internet and mail.
• Adapt to changing priorities and environment.
• Good typing speed (Minimum of 30 – 40 wpm) and accuracy

Regards

Dhanush H 

8123998941

Human Resource

Teleradiology Solutions