Company OverviewTeleperformance is a global leader in digital business services, renowned for its ability to support communities and businesses in a sustainable manner. With a presence in over 10001+ employees, the company excels in outsourcing and offshoring consulting, delivering cutting-edge, digitally-driven services from its headquarters in Paris. Teleperformance co

LOOKING ONLY FOR DRA CERTIFIED CANDIDATES Requirements:Both Graduates &amp; Under Graduates can apply. Should have good communication skill

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance  connects  the biggest and most respected brands on the planet with their customers by providing  customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

eleperformance is hiring Location: Hebbal &amp; Marathalli (Work from office) We have openings for HR Non IT recruiter for electronic city location<ul><li>Should be a Graduate &amp; Post Graduate</li><li>Should have 6 months to 1 year of work experience in recruitment</li><li>We are looking for immediate joiners</li></ul> Salary: 23000 CTC- 20000 in handIf interested, please call 9650549220Role<a href="https://www.naukri.com/non-it-recruiter-jobs" rel="noopener noreferrer" target="_blank">Non IT Recruiter</a>Industry Type<a href="https://www.naukri.com/bpo-call-centre-jobs" rel="noopener noreferrer" target="_blank">BPO / Call Centre</a>Functional Area<a href="https://www.naukri.com/human-resources-jobs" rel="noopener noreferrer" target="_blank">Human Resources</a>Employment TypeFull Time, PermanentRole CategoryRecruitment &amp; Talent AcquisitionEducationPG :Any Postgraduate

Job Summary:1. Customer relationship management.2. Should attend calls and be able to solve customer requestsand issues.3. Should work on customer support applications.4. Should coordinate with delivery boys and agents5. Should maintain daily follow-up sheet for calls and textsreceived and issues solved thereof.6. Should be customer friendly and ensure all customers receiveexceptional care.7. Must be fluent in English &amp; Hindi or Telugu or Kannada or Tamil&nbsp;8. Should have minimum typing speed of 25 wpm9. Should have good computer knowledge.Responsibilities and Duties:• Handle customer requests, questions, and complaints on avariety of support channels.•Generate leads and identify potential up-sell or cross-sellopportunities with existing customers.• Keep track of customer expectations and recurring issues• Build a sustainable and mutually beneficial relationshipbetween customers and your brand.• Required Experience, Skills and QualificationsPositive - No matter the outcome of an interaction, an agentshould always stay positive for the sake of the customer'soverall impression.• Adaptable - Customer support tends to throw curve balls. Agood agent will follow the rules but know when to go off-scriptto meet a customer' needs.Should I have negotiation skills and Good communication.

Teleperformance

Voice coach

Collection Excutive

HR Recruiter

Customer Support Executive