The Branch Manager is responsible for overseeing and driving the growth of the agency business partner channel within a specific geographic region. This role involves recruiting, training, and managing a team of agency partners to achieve sales targets and meet customer needs.

Key Responsibilities

• Channel Development:
• Recruit and develop a network of high-performing agency partners.
• Foster strong relationships with existing agency partners, ensuring their continued satisfaction and loyalty.
• Identify and target new agency partners that align with the company's strategic goals.
• Sales Management:
• Set and track sales targets for the branch and individual agency partners.
• Provide coaching, mentorship, and support to agency partners to help them achieve their sales goals.
• Analyze sales data to identify trends and opportunities for improvement.
• Team Leadership:
• Lead and motivate a team of agency partners to achieve exceptional results.
• Develop and implement training programs to enhance the skills and knowledge of agency partners.
• Monitor team performance and provide feedback and coaching as needed.
• Customer Relationship Management:
• Ensure that agency partners deliver exceptional customer service to policyholders.
• Resolve customer complaints and issues promptly and effectively.
• Foster a customer-centric culture within the branch.
• Compliance Adherence:
• Ensure that the branch and its agency partners adhere to all regulatory requirements and company policies.
• Conduct regular compliance audits and take corrective action as necessary.