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Customer Support Associate

Bengaluru
Full-Time
Junior: 1 to 3 years

About the Job

Skills

Customer Support
Voice Process
BPO
Business Process Outsourcing (BPO)
Domestic Voice Process
Customer Service
Domestic Voice
  • Good communication skills in English (Voice Versant 58)& Hindi
  • Graduates or Undergraduates
  • Ability to handle irate customers 
  • Minimum 1 Year BPO Work Experience Mandatory.
  • Solve technical queries 
  • A team player
  • Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
  •  Display Ownership and accountability
  •  Quickly build trust and confidence with customer
  •  Own and resolve customer issues efficiently, effectively and empathetically
  •  Excellent comprehension and articulation skills
  •  Excellent communication skills written


About the company

Tekhunt Solutions will closely work with every individual to match the requirements by sourcing a good quality from all over the managerial levels in the short time span ensuring a 100% placement by fulfilling the career aspirants. We provide placement services (Permanent & Contract) for IT and Non IT companies in India. Our company is managed by a team of seasoned professionals having rich experi ...Show More

Industry

IT Consulting

Company Size

11-50 Employees

Headquarter

Tirunelveli

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