Company Overview

King Hills Travels – an Indian travel company excels in domestic & international tour packages, corporate MICE travel and inbound travel.

King Hills Travels provides you group tour packages, customized tour packages, standard tour packages, couple/honeymoon tour packages at very cheap and affordable cost.

Company Website: https://www.kinghillstravels.com

Role :Travel Advisor

Reports to Branch Manager.

Job Overview

We are looking for a Travel Advisor with less than 1 year of experience to join our team at KING HILLS TRAVELS . As a Travel Advisor, you will be responsible for assisting customers in planning and booking their travel arrangements. This is a full-time position located in Pune, Maharashtra, India.

Qualifications and Skills

• Fresher with less than 1 year of experience in the travel industry.
• Passion for travel and a strong knowledge of popular destinations, attractions, and travel trends.
• Excellent communication and interpersonal skills to provide exceptional customer service.
• Ability to multi-task and handle inquiries from multiple customers simultaneously.
• Strong problem-solving skills to resolve customer issues effectively and efficiently.
• Attention to detail and accuracy in processing bookings and payments.
• Proficiency in using travel booking systems and online reservation platforms.
• Flexible schedule and willingness to work evenings, weekends, and holidays as required.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.
• Previous experience in customer service or a related field is a plus.

Roles and Responsibilities

• Assist customers in planning and booking their travel arrangements, including flights, accommodations, and transportation.
• Provide information on travel destinations, attractions, and local customs to assist customers in making informed decisions.
• Offer recommendations and suggestions based on customers' preferences and budget to enhance their travel experience.
• Handle customer inquiries and resolve any issues or concerns efficiently and professionally.
• Stay updated on travel industry trends and developments to provide the most relevant and up-to-date information to customers.
• Build and maintain strong relationships with travel partners, such as airlines, hotels, and car rental companies, to ensure smooth and enjoyable travel experiences for customers.
• Process bookings and payments accurately and in a timely manner.
• Assist in coordinating travel logistics and making necessary arrangements for group travel or special events.
• Provide exceptional customer service and strive to exceed customers' expectations.
• Adhere to company policies and regulations to ensure compliance and maintain the highest level of integrity.
• Collaborate with team members to share knowledge, experiences, and best practices to continuously improve the travel advisory process.