Key Responsibilities:

• Reception & Customer Service:
• Greet and welcome all visitors, clients, and employees in a professional and friendly manner.
• Direct visitors to appropriate workspaces and handle inquiries.
• Maintain a calm and helpful demeanor while addressing any visitor or tenant concerns.
• Phone & Email Management:
• Answer and direct phone calls to the appropriate departments.
• Manage the front desk email inbox, respond to inquiries, and route emails to relevant teams.
• Assist in scheduling appointments or meetings, and manage the calendar for meeting rooms.
• Space & Facility Management:
• Monitor the condition of the common areas, ensuring they are clean, organized, and fully stocked with necessary supplies.
• Ensure meeting rooms are properly set up and available as scheduled.
• Coordinate with facility management for maintenance or any issues that arise in the office space.
• Tenant Assistance:
• Assist tenants with any operational or facility-related issues.
• Facilitate smooth onboarding and offboarding for tenants (e.g., providing keys, access cards, or office supplies).
• Inform tenants about available services, events, or upcoming community activities.
• Administrative Support:
• Maintain and update records of tenants, office usage, and inventory.
• Assist with administrative tasks such as data entry, filing, and preparing documents.
• Coordinate deliveries, mail handling, and courier services.
• Event Support:
• Assist with organizing and coordinating community events, networking sessions, or seminars within the co-working space.
• Manage event registrations and ensure the availability of required resources.
• Additional Tasks:
• Stay updated on industry trends and co-working space offerings to assist clients with relevant information.
• Perform any other duties as assigned by the Operations Manager or Office Manager.

Qualifications & Skills:

• Education:
• High school diploma or equivalent; additional qualification in office administration or customer service preferred.
• Experience:
• 1-2 years of experience in front desk management, customer service, or administration, preferably in a co-working space, hospitality, or office environment.
• Skills:
• Excellent communication skills, both verbal and written.
• Strong interpersonal and problem-solving skills.
• Ability to multitask and manage time effectively.
• Basic knowledge of office software (Microsoft Office, Google Suite, etc.).
• Strong organizational skills and attention to detail.
• Ability to work well independently and as part of a team.
• Personal Attributes:
• Professional demeanor with a customer-centric attitude.
• Flexible, adaptable, and willing to take on a variety of tasks.
• Proactive, with a problem-solving mindset.
• Positive and approachable.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Paid sick time

Schedule:

• Day shift
• Weekend only

Supplemental Pay:

• Performance bonus

Experience:

• Microsoft Office: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person