Job description

Skills required :

1. Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)

2. Installing & configuring computer systems

3. Diagnose hardware & Networking faults

4. Configuring & maintaining Outlook

5. Troubleshooting & providing resolution to problems

6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts

8. Knowledge of Crimping & Punching

9. Install Antivirus Server

10. Provide Remote Support

11. Maintain Antivirus Back up

12. Daily, weekly & Monthly Back up

13. Ability to handle clients professionally during all interfaces

14. Log & keep records of Customer queries

15. Log calls with Service providers

16. Maintain Service Installation Reports

Software skills1.Windows operating system (server/desktop)

2.mail applications

3.Firewall & router commands.

4.Antivirus setup

5. MSoffice 365 and Teams setup and troubleshooitng

Soft Skills Client Interaction Good Communication skills Dressing etiquettes Proper followups and maintaining upto date reports

Regards,Rupa SharmaSr HR ExecutiveDirect: +91 (022) 40822104 I Main: +91 (022) 40822100

Unit 2, 2nd Floor, Jyoti Wire House, Plot No. 23A, Shah Industrial Estate

Veera Desai Road, Andheri West, Mumbai – 400 053