Job Title: ServiceNow IRM Developer

Location: remote

Employment Type: Full-time

About the Company:

[Company Name] is a global leader in providing innovative IT solutions. We are looking for a ServiceNow IRM Developer to join our team and help drive our client's integrated risk management solutions using the ServiceNow platform. The ideal candidate will have a strong technical background with hands-on experience in the ServiceNow IRM suite.

Job Description:

We are seeking a ServiceNow IRM Developer with 3+ years of experience to join our team. As a key member, you will be responsible for designing, developing, and customizing solutions within the ServiceNow Integrated Risk Management (IRM) suite. The ideal candidate should have experience in implementing and maintaining various modules of ServiceNow IRM, including Incident Management, Problem Management, Change Management, and more.

Key Responsibilities:

• Design, develop, and implement solutions using ServiceNow IRM (Integrated Risk Management) modules such as Security Incident Response, Risk Management, Policy and Compliance Management, and Audit Management.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions using ServiceNow best practices.
• Customize ServiceNow workflows, UI pages, business rules, client scripts, and notifications to meet business needs.
• Integrate ServiceNow with third-party applications to extend its functionality and improve operational efficiency.
• Perform system upgrades and updates, ensuring that all functionalities are preserved and enhanced.
• Ensure the quality of code through proper testing and debugging.
• Provide technical guidance and support to junior developers and other team members.
• Troubleshoot and resolve issues related to ServiceNow IRM applications.
• Maintain documentation of configurations, processes, and solutions.
• Work with ServiceNow administrators to ensure smooth deployment and data integrity.

Required Skills and Qualifications:

• 3+ years of experience as a ServiceNow Developer, with a strong focus on IRM modules (Security Incident, Risk, Policy, Audit Management).
• Strong experience with ServiceNow platform development, including Business Rules, Client Scripts, UI Actions, and Workflows.
• Hands-on experience with ServiceNow IRM modules such as Security Incident Response, Risk Management, Compliance Management, and Audit Management.
• Proficiency in ServiceNow Scripting (JavaScript, GlideScript, etc.) and REST/SOAP integrations.
• Experience in ServiceNow Discovery and CMDB is a plus.
• Solid understanding of ITIL processes and best practices.
• Ability to write complex queries in ServiceNow's database.
• Experience with ServiceNow Agile Methodology and Scrum Framework.
• Ability to effectively troubleshoot and resolve issues in a fast-paced environment.
• Strong communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.

Preferred Qualifications:

• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow IRM certification or experience in related modules.
• Experience with JavaScript, HTML, CSS, and other web technologies.
• Familiarity with ITIL Framework and best practices.

Benefits:

• Competitive salary and performance-based incentives.
• Health insurance and wellness benefits.
• Flexible work hours and work-from-home options.
• Learning and development opportunities.
• Opportunity to work in a fast-paced and innovative environment.