Company Overview

Technotask Business Solutions Pvt Ltd is a leading player in the BPO-BPM industry, specializing in Contact Centre Services, Inbound and Outbound Project Management, and HRO space. With a focus on Startup ecosystem industries like ECom, Fintech, Foodtech, and Apparel Fashion, TTBS provides support to major E-Com companies and leading brands. The company's core competencies include Customer support, ITEs, and Business Analytics, with a commitment to delivering high efficiency and quality.

Job Overview

Hiring Customer Support Executive at Technotask Business Solutions Pvt Ltd, Bhopal, Madhya Pradesh, India. Full-time position for Fresher (Less than 1 year of experience).

Qualifications and Skills

• Chat Handling
• Good in grammar
• Customer handling
• Good in English
• Team bonding
• Good in Email Writing

Roles and Responsibilities

• Provide exceptional customer support via chat, email, and phone
• Handle customer queries efficiently and professionally
• Maintain customer satisfaction and resolve issues promptly
• Collaborate with team members for effective problem-solving
• Demonstrate excellent communication skills in English
• Ensure accurate and grammatically correct responses
• Adhere to company guidelines and processes for customer support
• Build positive relationships with customers and ensure a seamless support experience