Responsibilities: 

• Contacting current and potential clients to inform them regarding the product and service. 
• Answering all queries and questions regarding the company and product. 
• Understanding customers’ requirements by asking questions and closing the deal. 
• Keeping the customer database maintained and updated. 
• Preserve the company’s reputation by handling grievances. 
• Facilitating companies’ sales by going the extra mile and meeting a sales quota. 
• Keeping a record of all the sales calls and notes of useful information. 

Requirements 

• Fresher / 1-2 years of experience as a telecaller or any similar role. 
• Knowledge of computer programs like MS office and telephone systems. 
• Good interpersonal and communication skills. 
• Excellent negotiation skills and the ability to resolve issues.