Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. We understand that navigating the forex landscape can be challenging, and that's where we come in. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Join us on this thrilling journey towards financial success, where trading meets technology. Headquartered in Indore, our team comprises 11-50 dedicated employees in the Management Consulting industry.

Job Description

Fluent / Excellent Communication Skills

International Process

Graduation Mandatory

Freshers / Experience

Voice /Chat Process

5 Days Working

Rotational Shifts

Salary - 17K To 20K CTC

Location - Indore

Qualifications and Skills

• Excellent communication skills (Mandatory skill)
• Problem-solving abilities (Mandatory skill)
• Attention to detail (Mandatory skill)
• Empathy and patience to understand customer requirements and perspectives
• Ability to handle difficult customers and turn around negative situations
• Time management skills to handle multiple tasks and client interactions efficiently
• Conflict resolution skills to mediate and resolve issues amicably
• Knowledge of product and service offerings to provide accurate information

Roles and Responsibilities

• Respond to customer inquiries via phone, email, and chat promptly and effectively
• Resolve customer complaints and provide appropriate solutions, ensuring customer satisfaction
• Maintain a positive and professional attitude towards customers at all times
• Provide accurate, valid, and complete information by using the right methods and tools
• Keep records of customer