Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. At TECH FUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Join us on this thrilling journey towards financial success. Your success is our priority.

Job Overview

Fresher - Customer Service Representative at TECH FUN CONSULTANT in Indore. Full-Time position with 11-50 employees.

Job Description

• Graduation is mandatory
• Atleast 6 months of experience (documented) mandatory
• Salary: 20k flat CTC 
• 6 days working 
• Domestic process
• Rotational shifts and rotational week off
• Location : Indore, Madhya Pradesh

Qualifications and Skills

• Communication skills
• Problem-solving
• Empathy
• Patience
• Time management
• Conflict resolution
• Adaptability
• Active listening

Roles and Responsibilities

• Deliver high-quality customer service to clients via phone, email, and chat
• Handle customer inquiries and resolve issues efficiently and professionally
• Maintain a positive, empathetic, and professional attitude toward customers
• Manage and update customer accounts and information accurately
• Escalate complex issues to the appropriate team members for resolution
• Ensure customer satisfaction and retention through timely and effective communication
• Adhere to company policies and procedures while providing exceptional service
• Collaborate with other team members to enhance overall customer experience