Company Overview

Welcome to TECHFUN CONSULTANT, a trusted partner in forex trading. We offer personalized strategies and insights to empower traders of all levels.

Job Overview

Customer Service role at TechFun Consultant in Jaipur. Full-Time position with salary range based on experience. Join a team of 11-50 professionals in a dynamic and client-centric company specializing in forex trading.

Job Description

• Fluent / Excellent Communication Skills
• International Process
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 5 Days Working
• Rotational Shifts
• Salary - 26K To 34K CTC
• Location - Jaipur

Qualifications and Skills

• Excellent communication skills
• Strong problem-solving abilities
• Empathy and patience when dealing with customers
• Adaptability to handle diverse customer needs
• Active listening skills to understand customer requirements
• Effective time management to prioritize tasks
• Conflict resolution skills to address customer concerns

Roles and Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat
• Resolve customer inquiries and issues promptly and professionally
• Maintain a positive, empathetic, and professional attitude towards customers
• Collaborate with team members to improve customer experience
• Document customer interactions and feedback for continuous improvement