Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and commitment to excellence, we offer personalized strategies and insights to help clients succeed in trading.

Job Overview

As a Customer Service representative at TechFun Consultant, you will be the frontline of our client-centric approach in the world of forex trading. Join us on this exciting journey towards financial success and assist clients with exceptional service.

Job Description

• Fluent / Excellent Communication Skills
• International Process
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 5 Days Working
• Rotational Shifts
• Salary - 26K To 34K CTC
• Location - Jaipur

Qualifications and Skills

• Excellent communication skills to engage with clients effectively
• Strong problem-solving abilities to address customer inquiries and concerns
• Empathy and patience to understand and resolve client issues
• Adaptability to navigate dynamic trading environments
• Conflict resolution skills to handle challenging situations
• Active listening to comprehend client needs and provide tailored solutions
• Effective time management to balance multiple client interactions

Roles and Responsibilities

• Interact with clients to provide assistance and resolve queries related to forex trading
• Maintain a high level of professionalism and customer satisfaction in all interactions
• Collaborate with the team to enhance the overall client experience
• Document and report customer feedback and issues for continuous improvement