Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. We understand that navigating the forex landscape can be challenging, and that's where we come in. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Whether you are a novice or an experienced trader, we are here to help you succeed. Join us on this thrilling journey towards financial success, where trading meets technology, and let's make trading not just profitable but also fun. Your success is our priority, and we are excited to be your trusted forex trading consultant.

Job Overview

Customer Service role at TechFun Consultant: Full-Time job with less than 1 year of experience, located in Gurgaon. Salary range: Not specified. TechFun Consultant has 11-50 employees and is a Management Consulting company.

Job Description

• Fluent / Excellent Communication Skills
• International Process
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 5 Days Working
• Rotational Shifts
• Salary - 26K To 32K CTC
• Location - Gurugram

Qualifications and Skills

• 1. Communication skills to interact effectively with clients
• 2. Problem-solving abilities to address customer queries and concerns
• 3. Empathy and patience to understand and assist customers with varying needs
• 4. Adaptability to handle diverse customer situations
• 5. Active listening skills to comprehend customer issues accurately
• 6. Time management to prioritize tasks and meet customer needs on time
• 7. Conflict resolution skills to manage and resolve customer conflicts effectively

Roles and Responsibilities

• 1. Provide exceptional customer service to clients via phone, email, and chat
• 2. Address customer inquiries and resolve issues promptly and efficiently
• 3. Assist customers with account setup, navigation, and troubleshooting
• 4. Educate customers on forex trading processes and platforms
• 5. Collaborate with the team to enhance customer experience and satisfaction