Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. We understand that navigating the forex landscape can be challenging, and that's where we come in. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Whether you are a novice or an experienced trader, we are here to help you succeed. Join us on this thrilling journey towards financial success, where trading meets technology, and let's make trading not just profitable but also fun. Your success is our priority, and we are excited to be your trusted forex trading consultant.

Job Overview

We are seeking a Customer Service professional to join our team at TECHFUN CONSULTANT. As a Customer Service representative, you will be responsible for providing exceptional support to our clients in the forex trading industry. This is a full-time position based in Indore, Madhya Pradesh, India. This role is specifically for freshers with less than 1 year of experience.

Qualifications and Skills

• Excellent Communication Skills Required
• Graduate Candidates Required
• Freshers / Experience
• Rotational Shifts
• Chat Process
• 6 Days Working
• Salary - 21K To 23K CTC
• Location - Indore

Roles and Responsibilities

• Deliver exceptional customer service experiences through phone, email, and chat interactions
• Assist clients with inquiries, account management, and technical support
• Respond promptly and professionally to customer issues and resolve them efficiently
• Maintain accurate and detailed records of customer interactions
• Collaborate with other teams to ensure a seamless customer experience
• Identify and escalate priority issues to the appropriate departments
• Stay updated with product and industry knowledge to provide accurate information to clients