Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. Our team of experienced professionals empowers clients to make informed trading decisions with personalized strategies and insights. Join us on this journey towards financial success where trading meets technology.

Job Overview

As a Customer Care Executive at TECHFUN CONSULTANT, you will be the key point of contact for our clients in the forex trading industry. This full-time role based in Gurgaon is ideal for fresher with less than 1 year of experience.

Job Description

• Fluent / Excellent Communication Skills
• International Process
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 5 Days Working
• Rotational Shifts
• Salary - 26K To 32K CTC
• Location - Gurugram

Qualifications and Skills

• Strong understanding of BPO and customer service principles
• Excellent problem-solving skills with a customer-centric approach
• Exceptional communication skills to interact with clients professionally
• Ability to prioritize tasks and manage time effectively
• Passion for ensuring customer satisfaction and building long-term relationships

Roles and Responsibilities

• Provide exceptional customer service and support to clients in the forex trading industry
• Resolve customer inquiries and issues promptly and effectively
• Maintain a high level of customer satisfaction through proactive communication and problem-solving
• Collaborate with internal teams to ensure seamless customer experience
• Document and track customer interactions for future reference