Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. We understand that navigating the forex landscape can be challenging, and that's where we come in. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Whether you are a novice or an experienced trader, we are here to help you succeed. Join us on this thrilling journey towards financial success, where trading meets technology, and let's make trading not just profitable but also fun. Your success is our priority, and we are excited to be your trusted forex trading consultant.

Job Overview

Customer Service Representative (CSR) for Adobe at TechFun Consultant in Jaipur. Full-Time position for Fresher with less than 1 year of experience. Salary range: Competitive. 11-50 employees at TechFun Consultant.

Qualifications and Skills

• Excellent communication skills
• Problem-solving abilities
• Empathy and patience
• Ability to handle difficult customers
• Attention to detail
• Time management skills
• Conflict resolution skills
• Knowledge of product/service offerings

Roles and Responsibilities

• 1. Handle customer inquiries and provide accurate information about Adobe products and services.
• 2. Assist customers with troubleshooting technical issues and escalate complex problems to the appropriate teams.
• 3. Resolve customer complaints in a professional and efficient manner to ensure high customer satisfaction.
• 4. Maintain customer records and update information in the system for future reference.
• 5. Collaborate with other teams to improve overall customer experience and satisfaction.
• 6. Stay up-to-date with product knowledge and industry trends to provide timely and relevant support to customers.