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School IT Support Administrator

Bangalore Urban
Full-Time
Mid-Level: 4 to 6 years
50K - 60K (Per Month)
Posted on Jun 28 2024

About the Job

Skills

School IT Support
IT Administrator
IT Security Policies
Excellent communication
Technical Support
IT executive

Job Description:-IT Executive - Technical Support



Communication skills: Communication skills are essential. You may be required to communicate with teaching staff, coworkers and other professionals in the workplace. You may also be required to communicate technical information about software and hardware.

Technical knowledge: Technical knowledge is the ability to understand and apply the principles of technology. You may be required to explain the inner workings of technology to others.


Problem-solving skills: Problem-solving skills are essential for application support. They often troubleshoot technical issues and find solutions to problems that arise during the application process.


● Install and configure computer hardware operating systems and applications

● Monitor and maintain computer systems.

● Talk to teachers or school staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues

● Troubleshoot systems, diagnosing and solving hardware or software faults.

● Set up new users' accounts and profiles and deal with password issues

● Respond within agreed time limits to call-outs

● Work continuously on a task until completion (or referral to third parties, if appropriate)

● Prioritize and manage many open cases at one time

● Maintain fixed asset record of the IT Resources, software resources/licenses.

● IT inventory. Provide/ issue / assign devices to new staff and collect the devices & accessories from departing/ resigning staff. Maintain proper inventory records.

● Audio/ Video support (including TVs, Projectors, and Cables,)

● IT Support requires for Exams & Events

● Stay updated on emerging technologies and assess their potential for adoption within the organization.

● Implement and maintain IT security policies, procedures, and controls to protect against cybersecurity threats.

● Ensure the availability, reliability, and performance of IT systems to meet school needs.

● Identify and engage with external vendors and service providers to support IT initiatives. 

About the company

Founded in year 2021, with an expertise team members having ambition to work in education industry to provide recruitment service to schools, colleges & ed-tech companies and solving the challenges faced by them with regards to hiring by providing extensive support for all their staffing needs. By introducing well screened profiles with an option to choose from the pool of candidates. We emp ...Show More

Industry

Primary/Secondary Educati...

Company Size

2-10 Employees

Headquarter

Bangalore

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