Company Overview

Teacher Pool is a recruitment service provider for schools, colleges, and ed-tech companies in the education industry. With our expertise team members, we aim to solve the challenges faced by educational institutions in hiring by offering extensive support for all their staffing needs. We specialize in providing well-screened profiles for various positions in educational organizations, including international schools. Our mission is to empower schools to search and select the best talent for their vacant positions.

Job Overview

We are seeking a highly motivated individual to join our team as an International School Front Office at our Sarjapura location. As a front office personnel, you will be responsible for providing exceptional customer service to parents, students, and other visitors. You will play a key role in creating a positive and welcoming atmosphere for all stakeholders. This is a full-time position located in Bangalore Urban, Karnataka, India. The ideal candidate for this role is a fresher with less than 1 year of experience.

Qualifications and Skills

• Bachelor's degree in any discipline.
• Excellent communication and interpersonal skills.
• Proficient in using Microsoft Office Suite and other relevant software.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving and decision-making abilities.
• Attention to detail and accuracy in work.
• Positive attitude and ability to work in a fast-paced environment.
• Previous experience in a customer service role is a plus.

Roles and Responsibilities

• Greet and welcome parents, students, and visitors in a friendly and professional manner.
• Answer and direct phone calls, emails, and in-person inquiries to the appropriate staff members.
• Provide information and assistance to parents regarding school policies, programs, and activities.
• Maintain the front desk area in a clean and organized manner.
• Manage appointment scheduling and maintain the school calendar.
• Assist with administrative tasks such as file management, data entry, and document preparation.
• Support the school administration in organizing events and activities.
• Collaborate with teachers and staff to ensure effective communication and coordination.
• Handle incoming and outgoing mail and correspondence.
• Address and resolve parent concerns and complaints in a timely and professional manner.