Company Overview

Teacher Pool is a recruitment service provider for schools, colleges, and ed-tech companies. Founded in 2021, we aim to solve the hiring challenges in the education industry by providing extensive support for staffing needs. We work with various curriculum schools, including CAIE, and provide a pool of well-screened candidates for their vacant positions. With a team of experienced professionals, we empower educational institutions to search for the right talent.

Job Overview

We are looking for a Female Front Office Executive to join our CAIE School in Sarjapur. This full-time position requires a candidate with 4 to 6 years of mid-level experience in front office management. The job location is in Bangalore Urban, Karnataka, India. As a Front Office Executive, you will be responsible for managing the front desk operations and providing excellent customer service to parents and students. You will also be involved in parent and student counseling, as well as supporting the administrative tasks of the school. The ideal candidate should have good interpersonal and English communication skills, along with proficiency in using Microsoft Office. Knowledge of the CAIE curriculum would be an added advantage.

Qualifications and Skills

• Mid-level experience of 4 to 6 years in front office management
• Excellent interpersonal and English communication skills
• Strong customer service orientation
• Proficiency in using Microsoft Office applications
• Knowledge of the CAIE curriculum is an added advantage
• Ability to multitask and prioritize tasks effectively
• Good organizational and time management skills
• Attention to detail and accuracy
• Flexible and adaptable to changing priorities
• Ability to work well in a team

Roles and Responsibilities

• Manage the front desk operations of the CAIE School in Sarjapur
• Greet and assist parents, students, and visitors in a friendly and professional manner
• Handle incoming calls and emails, and redirect them to the appropriate person or department
• Provide accurate information and guidance to parents and students regarding the school and its policies
• Schedule appointments and meetings, and maintain the calendar of the school
• Maintain records and files, ensuring confidentiality and accuracy
• Assist in organizing school events and activities
• Conduct parent and student counseling sessions, addressing their concerns and queries
• Support administrative tasks, such as preparing reports and managing correspondence
• Collaborate with other staff members and contribute to a positive work environment