Guest Services Associate - HOUSE KEEPING
Guest Services Associate - HOUSE KEEPING2
Applications
2
Applications
Bangalore Urban
Candolim
Vijayawada
Full-Time
Mid-Level: 4 to 6 years
₹ 17.5K - ₹ 20K (Per Month)
Posted on Sep 05 2024
About the Job
Skills
Customer Service
Communication
Problem-Solving
Attention to Detail
Interpersonal Skills
Time Management
Multi-tasking
Conflict Resolution
- Check the mattress: Make sure the mattress is clean and free of dust.
- Add the mattress pad: Place the mattress pad on top of the mattress.
- Add the bottom sheet: Put on the fitted bottom sheet.
- Add the flat sheet: Lay down the flat sheet.
- Add the cover: Place the cover on the bed.
- Fold in the corners: Fold in all of the corners.
- Arrange the linens: Arrange the bed linens in the correct order.
- Keep the bedding close: Keep the bedding close to the bed.
- Pull the bed: Pull the bed to create enough space to work.
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
About the company
TCFM was incorporated in Hungary in 1995, establishing presence in the Indian sector in 2011. Owing to the quality workforce and professional expertise, Embassy Services (the property management arm of the Embassy Group) acquired a 100% stake of the company in 2016.
Since then, TCFM has grown to become the most reliable and scalable FM services provider in India. TCFM is also a market leader in t ...Show More
TCFM was incorporated in Hungary in 1995, establishing presence in the Indian sector in 2011. Owing to the quality workforce and professional expertise, Embassy Services (the property management arm of the Embassy Group) acquired a 100% stake of the company in 2016.
Since then, TCFM has grown to become the most reliable and scalable FM services provider in India. TCFM is also a market leader in terms of technology integration and mechanized tools’ inclusion. TCFM was awarded ‘Fastest Growing FM Company’ by InFHRA at the national excellence awards 2021, and certified under ‘Top 20 HK service providers’ by Corporate Review magazine in 2020.
We proudly say that we are a big family of 12000+ which has grown in the shortest time compared to all other competitors. And we aspire to reach 50k by 2025.
We cater to Technical Services (Operations, Maintenance, Fire & Safety) , Soft Services (House Keeping, Pantry Services, Deep Cleaning), Business Support (Front Office, Security) Water Management (Swimming Pool, Water Treatment) to name a few.
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Industry
Facility Management
Company Size
10001+ Employees
Headquarter
Bengaluru
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