Customer Care Executive
Customer Care Executive53
Applications
53
Applications
Mohali
Full-Time
Fresher: Less than 1 year
₹ 18K - ₹ 36K (Per Month)
Posted on Sep 21 2023
About the Job
Skills
Customer Service
customer support
Customer Satisfaction
email support
Interpersonal Skills
communication skills
Job Overview
We are looking for a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our clients and candidates. This is a full-time position based in Mohali, Punjab, India. It is an entry-level role suitable for freshers.
Additional Information:
- International voice/non-voice process
- Location: Mohali/Chandigarh(Work from office)
- Rotational shift(major evening and night)
- Salary: 18k-36k ctc,depends on your skillset
- Cabs available.
- 5 days working
Qualifications and Skills
- Excellent communication skills, both verbal and written
- Strong customer service orientation and problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry
- Proficiency in using customer relationship management (CRM) software
- Ability to work independently as well as in a team environment
- Basic knowledge of the recruitment industry is a plus
- Familiarity with social media platforms
Roles and Responsibilities
- Handle incoming calls, emails, and chat inquiries from clients and candidates
- Provide information and assistance regarding recruitment processes, job opportunities, and candidate profiles
- Resolve customer inquiries and complaints in a timely and efficient manner
- Maintain accurate and up-to-date customer records in our database
- Collaborate with the recruitment team to identify and address client and candidate needs
- Coordinate and schedule interviews between clients and candidates
- Follow up with clients and candidates to ensure satisfaction and gather feedback
- Stay updated on industry trends, recruitment best practices, and company services
- Provide support to other departments as needed
Interested candidates can Call/Whatsapp at 8264071159.
About the company
Talentport Recruitment Services deals with permanent, fixed-term, and temporary recruitment from entry-level positions to Director level.
Our partner clients and candidates benefit from our recruitment expertise gained across India. Our values are woven into how we work with clients and candidates with integrity, commitment, and trust.
Talentport Recruitment Services deals with permanent, fixed-term, and temporary recruitment from entry-level positions to Director level.
Our partner clients and candidates benefit from our recruitment expertise gained across India. Our values are woven into how we work with clients and candidates with integrity, commitment, and trust.
Industry
Staffing and Recruiting
Company Size
2-10 Employees
Headquarter
Chandigarh , Chandigarh
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