Customer Care Associate
Customer Care Associate 23
Applications
23
Applications
Mohali
Full-Time
Fresher: Less than 1 year
₹ 17K - ₹ 25K (Per Month)
Posted on Sep 14 2023
About the Job
Skills
Customer Support
Customer Service
Chat Support
Interpersonal Skills
Technical Skills
Customer Satisfaction
Job Overview
We are seeking a Customer Care Associate to join our team at Talentport Recruitment Services. As a Customer Care Associate, you will be responsible for providing excellent customer service to our partner clients and candidates. This is a full-time position located in Mohali, Punjab, India
Additional Information :
- International Voice/Non voice process
- Rotational Shifts
- 5 days working
- Cab facility available
Qualifications and Skills
- Excellent verbal and written communication skills in English
- Strong problem-solving and decision-making abilities
- Ability to empathize and understand customer needs
- Attention to detail and accuracy in handling customer information
- Ability to work well in a fast-paced and team-oriented environment
- Basic computer skills, including proficiency in MS Office
- Positive attitude and willingness to learn and grow
- Previous customer service experience is a plus
Roles and Responsibilities
- Handle inbound and outbound calls regarding inquiries, feedback, and complaints from clients and candidates
- Provide accurate and timely information to clients and candidates regarding our recruitment services
- Address and resolve customer issues in a professional and timely manner
- Maintain a high level of customer satisfaction by consistently meeting or exceeding customer expectations
- Assist with administrative tasks related to customer care, including data entry and document management
- Collaborate with the recruitment team to ensure a seamless and positive experience for clients and candidates
- Adhere to company policies and procedures to maintain a high standard of customer service
Interested candidates can reach me at Geetanjali - 8264691159
About the company
Talentport Recruitment Services deals with permanent, fixed-term, and temporary recruitment from entry-level positions to Director level.
Our partner clients and candidates benefit from our recruitment expertise gained across India. Our values are woven into how we work with clients and candidates with integrity, commitment, and trust.
Talentport Recruitment Services deals with permanent, fixed-term, and temporary recruitment from entry-level positions to Director level.
Our partner clients and candidates benefit from our recruitment expertise gained across India. Our values are woven into how we work with clients and candidates with integrity, commitment, and trust.
Industry
Staffing and Recruiting
Company Size
2-10 Employees
Headquarter
Chandigarh , Chandigarh
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