Front Office - Receptionist

Company: Success Gyan

Location: Chennai, India

Mode: Work from Office/ On-site (Only).

Success Gyan is India’s top personal development platform, changing lives and sparking ‘aha’ moments left and right. At Success Gyan, we go beyond personal development. We’re on a mission to create a global ecosystem of holistic learning that transforms lives. As a trusted leader in personal growth, we host empowering events, impactful summits and masterclasses that inspire individuals to reach their fullest potential. Join us in delivering life-changing experiences that inspire real, lasting change.

Position Overview:

The Front Office - Receptionist serves as the first point of contact for visitors and clients ensuring a positive and welcoming experience. This role requires excellent communication, multitasking and organizational skills to manage front office operations efficiently.

Key Responsibilities:

• Customer Interaction
• Greet visitors, clients and employees with a professional and friendly manner.
• Answer direct incoming calls promptly and accurately.
• Address inquiries and provide basic information about the organization.
• Administrative Support
• Manage the reception desk ensuring it is tidy and presentable at all times.
• Schedule appointments meetings and conference room bookings as needed.
• Handle incoming and outgoing mail, courier services and deliveries.
• Maintain records, logs and other documentation for front desk activities.
• Office Coordination
• Liaise with various departments for administrative support tasks.
• Monitor and maintain office supplies inventory.
• Assist with travel arrangements and expenses.
• Coordinate visitor badges, security clearances and sign-in procedures.
• Problem-Solving
• Resolve minor issues related to scheduling, facilities or visitor inquiries.
• Escalate concerns to appropriate staff or departments as needed.

Qualifications:

• Bachelor’s degree in any stream.
• Previous experience in a front desk, receptionist or administrative role required.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Familiarity with office equipment’s (e.g. Copiers, Fax machines, Phone systems).

Competencies:

• Customer service orientation.
• Proficiency in Hindi & English is an added advantage.
• Attention to detail and problem-solving skills.
• Dependability and punctuality.
• Ability to work independently and as part of a team.

What We Offer:

• A dynamic and innovative work environment.
• A chance to attend these courses to learn and grow personally.
• Competitive compensation package.
• Opportunities for professional growth and development.
• The chance to be part of a team that is changing lives through personal development.

If you are ready to make a meaningful impact in the world of personal development through your work, we encourage you to apply. Join us in inspiring and transforming lives.

How to Apply:

If you have the required skills and experience to excel in this role, we invite you to join our dynamic team and contribute to the continued success of our brand. Please submit your resume and a portfolio showcasing your previous work - if any.

Note: This job description is intended to provide a general overview of the position and may not contain a comprehensive list of all responsibilities and qualifications.