Customer Service Trainer, Bangalore
Customer Service Trainer, Bangalore28
Applications
28
Applications
Bangalore
Full-Time
Junior: 1 to 3 years
₹ 35K - ₹ 40K (Per Month)
Posted on May 07 2024
About the Job
Skills
Training Delivery
Customer Communication
Customer Service Training
Training content
BPO Training
Retail Training
Company Overview
A reputed and well established retail chain of Indian Sweets
Job Overview
Customer Service Trainer role in Bangalore with 1-3 years of experience. The candidate will train the front-end retail staff on Customer Service, Soft Skills and Sales Process
Qualifications and Skills
- 2+ years in Training delivery and module creation
- Should be able to create and deliver customer service based training
- Should be fluent in English and Hindi
- Training Delivery
- Customer Communication
- Customer Service Training
- Training content
- Retail Training
Roles and Responsibilities
- Design and deliver effective training programs for customer service representatives
- Develop training materials and resources to enhance customer service skills
- Implement training strategies to improve customer satisfaction
- Conduct assessments and evaluations to measure training effectiveness
- Provide feedback and coaching to customer service teams for continuous improvement
Location : Bangalore (M.G Road)
About the company
A recruitment firm based in Bangalore working with clients across Technology and Engineering space. We primarily hire professionals for middle and senior management roles
A recruitment firm based in Bangalore working with clients across Technology and Engineering space. We primarily hire professionals for middle and senior management roles
Industry
Executive Search Services...
Company Size
2-10 Employees
Headquarter
Bangalore
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