Greetings from Synergy Resource Solutions (www.synergyresource.co.in), a leading HR Consultancy firm & Career Guide for Professionals like you. We are hiring for one of our leading client.

Client: Our client is a young, energetic and dynamic start up which started operations in 2017 having around 50 employees, and they offer A-Z Amazon seller and vendor services to Brands, Manufacturers, Distributors and sellers. They take care of the complete online sales of E-Commerce companies.

Job Title – UK Voice Process - Executive

Location – Ahmedabad

Experience – 2 to 4 Years

Qualification - Any Graduate 

Work timings – 1:30 PM to 10:30 PM

Salary – 25 - 35 K

Key Responsibilities:

1. UK Calling Expertise: Handle outbound and inbound calls related to the UK market, demonstrating a strong understanding of regional preferences and practices.
2. Client Communication: Maintain engaging and professional conversations with clients, ensuring their queries and concerns are addressed effectively.
3. Process Knowledge: Leverage prior experience with UK-specific processes to enhance operational efficiency and client satisfaction.
4. Time Zone Flexibility: Work in alignment with UK time zones and observe UK holidays as part of the schedule.
5. Building Rapport: Exhibit liveliness, charm, and enthusiasm during calls to establish strong connections with clients.

Required Skills and Qualifications:

• Experience: Previous experience in UK calling and familiarity with UK processes is highly preferred.
• Language Proficiency: Exceptional command over the English language with the ability to adopt a UK accent when required.
• Communication Skills: Strong interpersonal skills with the ability to engage clients professionally and effectively.
• Enthusiasm and Energy: A lively and energetic personality to ensure positive interactions during client communications.

Flexibility: Availability to work UK hours and accommodate UK holiday schedules.

If interested, please share your cv with details of total experience, current salary, expected salary and notice period.