Showroom Floor Experience Manager
Showroom Floor Experience Manager4
Applications
4
Applications
About the Job
Skills
Greetings from Synergy Resource Solutions (www.synergyresource.co.in), a leading recruitment consultancy firm.
We are hiring for our client a leading multi-brand premium retail company in field of eyewear & having 7 retail stores in prime locations of Ahmedabad & head office at C G Road.
Designation: Showroom Floor Experience Manager
Reporting: HR
Sector: Retail (Candidates from Retail or Hospitality may apply)
Number of positions: 6
Location: 6 stores (CG road, Ashram Road,Vastrapur,Shyamal,Chandkheda,Bopal)
Qualification: Any (Should have excellent hold on English/Hindi/Gujarati language
)
Gender: Any
Experience: 4-7 years
Mon to Saturday - 10.30 to 8.45 pm
Sunday - 11 to 8 pm
Week Off - Between Mon-Friday
Salary: INR 35,000 to 45,000/Month
Age between 25-40 years
Roles & Responsibilities:
Supervision:-
- Shop Opening procedures
- Shop Cleanliness, housekeeping, display cleaning, display arrangement
- Shop supplies – sales related; non-sales related
- Shop petty expenses, vouchers
- Manage Valet Services.
Report Preparation:-
- Shop Supplies, consumables – sales related, non-sales related
- Sales reports
- Accounts reports
- Attendance
Leading team:-
- Supervise the Rotation of staff, take care of reporting time and monitor that.
- Check Grooming standards, and new joiner uniforms
- Conflict Management and Counselling team member in case if there is some change in behavior of the staff that is affecting another staff.
- Team building and maintain team bonding.
Customer Relations:-
- Customer welcome, guiding them towards right person, ensuring they are well attended to
- Attending customer complains
- Ensuring their experience – showcasing, sales process, refraction, dispensing procedures, payment process, invoicing, customer intimations, delivery, etc – is smooth, effortless
- Use client history in the system to enhance the customer’s experience, anticipate their demands, needs and propose proactively, solutions, products and services.
- Seek google reviews
- Proactively approach negative reviewers and try to turn them into positive
- Respond to clients, leads and enquiries promptly
- Develop rapport with customers, engage them in conversations outside the sales process while they wait.
Requirements:-
- Preferably should be well conversant in Local language Gujarati, English and Hindi
- Well presentable.
- There will be no targets
- Will be assigned same store
- Should not have any medical issues as this is going to be a standing job.
Candidates matching this requirement can share their updated resume with details of their present salary, expectations & notice period.
About the company
Industry
HR Recruitment Services
Company Size
2-10 Employees
Headquarter
Ahmedabad
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