Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm.

Our client is a leading provider of End-to-End Business solutions, including Finance & Accounting, IT, Audio Visual and Healthcare.

Job Position – Client Service Executive

Experience : 1-3 Years relevant experience with AR calling and RCM process from US Healthcare Industry

Job Location : Ahmedabad (Ashram Road)

Shift : 5.30 PM – 3.00 AM (US Shift)

Work Mode : Work from Office (5 days/ Sat & Sun weekly off)

Benefits : Night shift allowance (Monthly 2500/-)

Salary : 25K to 35K

Key Responsibilities:

• Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
• Manage A/R accounts by ensuring accurate and timely follow-up.
• Should be able to convince the claims company (payers) for payment of their outstanding claims.
• Understand the client requirements and specifications of the project.
• Handling patients billing queries and updating their account information.
• To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
• Post cash and write off the contractual adjustments accordingly while working on the accounts.
• Ensure that the deliverable to the client adhere to the quality standards.
• Must be spontaneous and have high energy level.
• A brief understanding on the entire Medical Billing Cycle.
• Must be willing to work in Night Shifts.
• Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
• Reacts positively to change and performs other duties as assigned.

Desired Candidate Profile

• Must have High School Diploma or GED.
• Ready to work from office.
• Immediate joiners Preferred.
• Should be willing to work in US Shift.
• Experience as an AR Caller in Healthcare Revenue Cycle Management process.
• Strong written and verbal communication skills.
• Good computer skills including Microsoft Office suite.
• Ability to prioritize and manage work queue.
• Ability to work independently as well as in a team environment.
• Strong analytical and problem-solving skills.
• Good typing skills with a speed of min 30-35 words /min.

If interested, please send updated resume with details of your present salary, expectations & notice period.