Qualifications and Skills

• 1 to 3 years of experience in hotel bookings and reservations
• Knowledge of airline reservations and ticketing systems
• Familiarity with tour packages and destinations
• Experience in visa processing and documentation
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Attention to detail and ability to work under pressure
• Proficient in computer systems and reservation software
• Ability to work in a fast-paced and dynamic environment
• Customer-oriented mindset and commitment to providing exceptional service

Roles and Responsibilities

• Handle hotel bookings and reservations for clients
• Manage airline reservations and ticketing
• Coordinate with tour operators for tour package bookings
• Handle visa processing and documentation
• Assist customers with queries and provide information on various destinations
• Maintain accurate records of reservations and customer details
• Collaborate with internal teams to ensure smooth reservation operations
• Stay updated on travel industry trends and changes in policies
• Handle both domestic and international reservations
• Provide excellent customer service and build strong relationships with clients