Qualifications and Skills

• Proven experience as a Retail Store Manager
• Excellent knowledge of retail operations and customer service principles
• Strong leadership and team management skills
• Ability to effectively communicate and build relationships with customers and staff
• Knowledge of merchandising techniques and inventory management
• Proficient in using POS systems and other retail software
• Ability to analyze sales data and make informed decisions
• Attention to detail and problem-solving skills
• Ability to work in a fast-paced and dynamic retail environment
• Bachelor's degree in business administration or a related field is preferred

Roles and Responsibilities

• Oversee and manage the daily operations of the retail store
• Ensure the store is clean, organized, and visually appealing
• Provide excellent customer service and address customer queries and complaints
• Maximize sales by implementing effective merchandising and promotional strategies
• Manage inventory levels and ensure stock availability
• Motivate and supervise a team of store staff, ensuring they are well-trained and meet sales targets
• Monitor customer feedback and make necessary improvements to enhance the shopping experience
• Conduct regular performance evaluations and provide constructive feedback to the team
• Ensure compliance with company policies, procedures, and safety standards
• Handle cash management and perform cash reconciliations
• Generate sales reports and analyze data to identify trends and opportunities