Diploma/Bachelor's degree in IC, EC or Electrical Engineering.

Fluent in written and spoken English

Minimum 1 year of experience in customer support or technical support in Industrial Automation (PLC, HMI, SERVO, VFD, etc.)

Good knowledge of automation, instrumentation, controls, and sensors

Excellent problem-solving and analytical skills

Strong interpersonal and communication skills, with a customer-first attitude

Experience in PLC, HMI, Servo & VFD programming, is a plus

Knowledge of SCADA, PLC, and HMI is a plus

Ability to work independently or as part of a team, and adapt to rapidly changing situations