Customer Relationship Executive
Customer Relationship Executive1
Applications
1
Applications
New Delhi
Full-Time
Mid-Level: 3 to 6 years
₹ 25K - ₹ 3.8L (Per Year)
Posted on Dec 07 2024
About the Job
Skills
excel
Communication skills
Customer service
Negotiation skills
google sheets
tele calling
sales coordination
Job Description
POST - CRM
Location - Daryaganj, New Delhi
Qualification - Any Graduate / Post Graduate
Experience – 3 - 8 Years
Salary - 2.50 - 4.00 L
Job Roles:
- Customer Order Booking in CRM as received orders.
- Handling of inbound & outbound customer calls.
- Building & maintaining relationships with key customers.
- Maintain and update client data in the CRM system, ensuring accuracy and completeness.
- Manage lead generation and qualification processes.
- Provide support to the sales team with CRM-related tasks.
- Resolving customer complaints quickly and efficiently.
- Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity.
- Responsible in maintaining MIS and closely work for Preparation of Final work Report.
- Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call.
- Managing post booking customer services till delivery /possession stage.
- Assist with data entry and other administrative tasks.
- Good Communication Skills.
- Good Knowledge in MS Office & Google Sheets.
About the company
We bring to your notice that SWASTIK PIPES LTD as one of the fastest growing company in Engineering Segment manufacturing wide range of Mild Steel ERW Black and Galvanized Pipes and Tubes since 1973. An ISO 9001:2000 accredited company Swastik Pipes Limited is present across the world. Swastik Brand has become a force to reckon with the international markets with its quality being well accepted ar ...Show More
We bring to your notice that SWASTIK PIPES LTD as one of the fastest growing company in Engineering Segment manufacturing wide range of Mild Steel ERW Black and Galvanized Pipes and Tubes since 1973. An ISO 9001:2000 accredited company Swastik Pipes Limited is present across the world. Swastik Brand has become a force to reckon with the international markets with its quality being well accepted around the globe. Our strong overseas network along with buying agents has made possible for us to export pipes /Tubes to more than 40 countries. Specifications are mentioned below:- API 5L PIPES :- From 3 to 10(Thick. 4mm-9.3mm) PSL 1 & PSL 2 Grade A & Grade B up to X52. ERW Black / Galvanized Steel Pipes & Tubes :- Ranging from 15mm NB to 300mm NB with installed capacity (as per international standard BS/EN/ASTM A53 SCH 40) of 2,40,000 MT per annum (UL Approved pipes) . ERW SECTION PIPE (Round Hollow Sections & Square Hollow Sections) TUBLAR POLES:-As per INDIAN STANDARDS and as per given Drawing/Specification. C.R STRIPS/SHEETS.:- Width rang from 14 mm to 1250 mm with thickness 0.20mm to 5.0 mm with installed capacity of 1,00,000 M.T./Annum. Stainless Steel Pipes and Wire: - As per International Standard. At present , its highly sophisticate and technically competent plants are located in Bhagurgarh , with installed capacity of 1, 25000 MT pipes and I,00,000 Mt CR Coils and Stripes and second unit is in Kosi , with an installed capacity of 1,00,000 Mt pipes . ...Show Less
Industry
Manufacturing
Company Size
501-1000 Employees
Headquarter
New Delhi, Delhi
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