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CRM (Female Candidates)

New Delhi
Full-Time
Junior: 2 to 4 years
2L - 4L (Per Year)
Posted on Jul 26 2024

Not Accepting Applications

About the Job

Skills

Customer Relationship Management
Data Analysis
Communication Skills
CRM Software Knowledge
Customer Service
Tele Calling
Data Entry

POST - CRM

Location - Daryaganj, New Delhi

Qualification - Any Graduate / Post Graduate

Experience - 2 - 4 Years (Only Female Candidates)

Salary - 2.00 - 4.00 L


Job Roles:

  • Handling of inbound & outbound customer calls.
  • Building & maintaining relationships with key customers.
  • Maintain and update client data in the CRM system, ensuring accuracy and completeness.
  • Manage lead generation and qualification processes.
  • Provide support to the sales team with CRM-related tasks.
  • Resolving customer complaints quickly and efficiently.
  • Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity.
  • Responsible in maintaining MIS and closely work for Preparation of Final work Report.
  • Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call.
  • Managing post booking customer services till delivery /possession stage.
  • Assist with data entry and other administrative tasks.



About the company

We bring to your notice that SWASTIK PIPES LTD as one of the fastest growing company in Engineering Segment manufacturing wide range of Mild Steel ERW Black and Galvanized Pipes and Tubes since 1973. An ISO 9001:2000 accredited company Swastik Pipes Limited is present across the world. Swastik Brand has become a force to reckon with the international markets with its quality being well accepted ar ...Show More

Industry

Manufacturing

Company Size

501-1000 Employees

Headquarter

New Delhi, Delhi

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