Company Overview

Svinzy Digital Solutions is a dynamic IT consultancy based in Bangalore, specializing in enhancing digital presence for startups and businesses with creative solutions. Our mission is to drive high-quality traffic to websites, converting them into leads, and building brand presence to achieve significant audience growth and marketing goals. With a team of 11-50 employees, we create and execute impressive digital marketing plans tailored to our clients' success.

Job Overview

Join Svinzy Digital Solutions as a Sr Python Support Engineer at our Bangalore Urban location. This is a full-time, mid-level position requiring 4 to 6 years of experience. We are seeking a dedicated professional who excels in Python programming and troubleshooting to support our digital solutions and enhance customer satisfaction.

Qualifications and Skills

• Proficiency in Python programming, essential for executing and supporting digital solutions (Mandatory skill).
• Strong troubleshooting skills to identify, analyze, and resolve technical issues efficiently (Mandatory skill).
• Experience in customer support, focusing on empathizing with users and providing prompt solutions.
• Ability to script and automate processes to improve workflow efficiency and support systems.
• Expertise in debugging to quickly diagnose and fix software bugs and glitches.
• Solid understanding of Linux operating systems to manage and troubleshoot server environments.
• Knowledge of SQL for database querying, modification, and data management tasks.
• Excellent problem-solving skills to provide creative solutions and handle complex situations effectively.

Roles and Responsibilities

• Provide expert Python support to clients, ensuring seamless operation and high satisfaction levels.
• Troubleshoot and resolve technical issues, minimizing downtime and maintaining service integrity.
• Collaborate with cross-functional teams to implement and support digital marketing solutions.
• Create scripts to automate routine tasks and improve system efficiencies and reliability.
• Debug software issues, providing quick resolutions to enhance user experience.
• Maintain and manage Linux-based server environments, ensuring optimal performance.
• Support SQL database management, optimizing queries and handling data efficiently.
• Engage with customers to gather feedback and facilitate continual improvement of our digital solutions.