Company Overview

Svenska Design Hotel, Mumbai is a prestigious 5-star Swedish hotel located in the upscale Lokhandwala Complex, Andheri West, Mumbai. Offering an array of restaurants, bars, banquets, cake shops, and outdoor catering services, Svenska Design Hotel is renowned for its luxurious accommodations and exemplary service in the hospitality industry. With a team of 51-200 employees, the hotel is dedicated to providing a high standard of hospitality.

Job Overview

Svenska Design Hotel, Mumbai is seeking a dedicated and detail-oriented Room Attendant to join our team at the Kakinada location. This full-time junior position requires 1-3 years of relevant work experience in the hospitality industry. The Room Attendant will be responsible for maintaining cleanliness and ensuring the highest standards of service in guest rooms.

Qualifications and Skills

• Proven experience of 1-3 years in a similar role within the hospitality industry, demonstrating a commitment to excellence in housekeeping.
• Strong attention to detail to ensure all rooms meet the hotel's high standards of cleanliness and presentation.
• Effective time management skills to manage cleaning schedules and tasks efficiently without compromising quality.
• Physical stamina to perform cleaning tasks and lift or move cleaning supplies and materials as needed.
• Excellent customer service skills to provide a welcoming and positive experience for guests.
• Competency in cleaning techniques to ensure the safe and effective cleaning of guest rooms.
• Good organizational skills to manage supplies, prioritize tasks, and maintain orderliness in work areas.
• Strong communication skills for interacting with guests and team members, ensuring all needs are addressed promptly and efficiently.
• Ability to work collaboratively in a team-oriented environment, demonstrating teamwork and cooperation.

Roles and Responsibilities

• Clean and tidy guest rooms to ensure they meet established cleanliness and quality standards.
• Replace used towels and replenish other bathroom amenities such as shampoo and soap.
• Restock beverages and food items in the mini-bar according to hotel standards.
• Respond to guest inquiries and requests for additional supplies or services promptly and efficiently.
• Report any maintenance issues or safety hazards to the housekeeping manager.
• Ensure all cleaning supplies are stored correctly and safely at the end of each shift.
• Assist in maintaining inventory and ordering hotel cleaning supplies as needed.
• Adhere to all health and safety regulations set by the hotel management to ensure a safe working environment.