Company Overview

Supreme Computers is a reputable company retail industry, headquartered in Chennai, with a workforce of 501-1000 employees. The organization is dedicated to offering quality technology solutions and services, with a commitment to nurturing strong customer relationships. For more information, you can visit our website at www.supremecomputers.com.

Job Overview

Supreme Computers is seeking a Customer Relationship Executive to join our dynamic sales team in Chennai. This is a full-time position catered towards those with at least one year of relevant sales experience. The role is pivotal in managing client relationships and contributing to the growth of the sales department. Working hours are from 9:30 AM to 7:00 PM. This position offers the ideal candidate an opportunity to expand their career in a thriving and supportive environment.

Qualifications and Skills

• Minimum of 1 year experience in sales, demonstrating a record of customer satisfaction and effective relationship management.
• Proficiency in statistical analysis with the ability to draw insights from data, optimizing customer engagement strategies.
• Understanding of machine learning principles to help analyze customer trends and improve service offerings.
• Skills in data visualization to present customer-related data clearly and inform business decisions.
• Familiarity with predictive modeling to forecast customer behavior and tailor services accordingly.
• Experience handling big data to manage large volumes of customer information efficiently.

Roles and Responsibilities

• Build and nurture strong, long-term relationships with our customers, ensuring a high level of service and satisfaction.
• Identify and understand customer needs to propose suitable products or services tailored to their requirements.
• Manage customer inquiries by providing effective solutions and resolving any issues that may arise.
• Work collaboratively with the sales team to meet and exceed sales targets, contributing to overall team success.
• Maintain accurate records and document customer interactions to ensure seamless communication and service delivery.
• Assist in implementing strategies to improve customer satisfaction and operational efficiency.