Customer Support Executive (Voice and Chat Process )

Blended Process

Preferred (English )

Salary

15,000-23,000 CTC per month

Job type

Full-time

experienced (0.6 - 1 years)

English (required)

Roles and responsibilities:

• Provide accurate information about products, services, pricing, and promotions.
• Assist customers with order placement, tracking, cancellations, and returns.
• Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.

Requirements:

• 12th/any Graduate
• Good Communication skills preferred
• Good typing speed.
• Positive attitude towards customer handling
• Problem solving skills
• Experience required min 6 months and above.
• Prefer candidate who has a chat and voice support experience.

We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist