Company Overview

At Sudo24 Learning Private Limited, we empower every learner with accessible, affordable skill development, unlocking a world of opportunities for growth and success. Based in Noida, our small team is dedicated to advancing education industry initiatives and fostering excellent learner experiences. Discover more about us at www.sudo24.online.

Job Overview

We are seeking a Junior Telesales professional to join our remote team at Sudo24 Learning Private Limited. The ideal candidate will possess a minimum of 1 to 3 years of experience in telesales, bringing exceptional communication and customer engagement skills to this dynamic role. This entry-level position offers an exciting opportunity to contribute to our mission of skill development and educational advancement.

Qualifications and Skills

• Excellent communication skills (Mandatory skill): Ability to articulate information clearly and effectively in both spoken and written form.
• Customer service orientation (Mandatory skill): Commitment to providing exceptional customer support and understanding client needs.
• Negotiation skills (Mandatory skill): Proficiency in persuading potential customers and closing sales deals efficiently.
• Sales acumen: Strong understanding of sales techniques and ability to apply them in a telesales environment.
• Persistence: Consistently pursue sales opportunities with determination and resilience in achieving targets.
• Product knowledge: Thorough understanding of the company's offerings and ability to communicate their value propositions.
• Time management: Effectively prioritize tasks and manage time to maximize productivity and sales performance.
• Resilience: Capacity to remain calm and focused in challenging situations while maintaining a positive attitude.

Roles and Responsibilities

• Engage potential customers through phone calls to promote and sell company products.
• Understand customer needs and offer appropriate products or services to meet their requirements.
• Build and maintain strong, long-lasting customer relationships through excellent communication and customer service.
• Achieve sales targets and contribute to team goals by identifying and generating leads.
• Manage and update customer database with call details, feedback, and follow-up actions.
• Collaborate with the sales and marketing team to develop effective telesales scripts and strategies.
• Continuously seek feedback and ways to improve telesales techniques and customer satisfaction.
• Stay informed about industry trends and competitors to improve sales strategies and enhance product knowledge.