1.      Installation and Commissioning of the projects allocated and documenting the same as per ISO procedure.

2.      Providing Internal and External Customers application support with respect to offsite / onsite request.

RESPONSIBILITIES

·        Responsible for collection of scope of project before project execution.

·        Training of new joinees on technical topics and on the job training as and when required

·        Responsible for giving support to sales team on technical queries

·        LMS up gradation of content.

·        After sales service and support to customer & engineers on all India basis

·        Receivables collection for application related payments pending.

·        Factory acceptance tests for all projects handled.

·        Research and development of application projects.

New Responsibility as a Team Coordinator.

·        Single point coordinator for all application related queries/engineer allotment/technical issues/ site issues

·        Will need to check that the engineers are doing their role as per ISO norms.

·        Must ensure that the AE are proceeding for projects only after a technically correct and completed PMS is prepared.

·        ISO Documentation

·        MRM

·        At any point of time to be aware of all the various technical queries coming for the customers/Sales engineers and must ensure a allotment to the respective application engineer with a deadline and must ensure things are done by the deadline.

·        Report to the management on deviations from the above.

SKILLS

●     Product Knowledge

●     Analytical Skills

●     Programming Skills of all controllers and drives.

●     Excellent computer handling skills with respect to project execution.