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Customer Support Engineer
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Customer Support Engineer84
Applications
84
Applications
About the Job
Skills
Qualification: BE
To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and sales order.
- Execution of the customer complaints recording & responding to enquires and follows up actions thereby as per the set response time.
- Control and monitor materials issued for customer trials and follow up actions.
Logistics Coordination for Import and Local Purchase
· Leads Assignment
· Payment follow up
· Quotation Follow up
· Inspection of Materials prior to dispatch
· Enquiry follow up
· Answering phone calls
· Scanning and sending branch customers order received at HO.
· BP Creation
ISO and order process flow Training for new joinee
· Timely response to OA, PI, SO, Quotation, Customer Complaints and Enquires received over phone, email , fax etc
· Answering phone call and attending visitors.
· Customer Database Management
· ISO Documentation for CS and Marketing
· Data Management of back up in share folder
About the company
Industry
Automation Machinery Manu...
Company Size
11-50 Employees
Headquarter
Bangalore
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