Company Overview

StayBird offers a collection of the best Service Apartments and Business Hotels in Pune. We are committed to delivering memorable moments, acting as a true host, and being the best partner to our guests. Our team of admiral staff believes in serving the best with a touch of innovation, ambition, passion, and strategic concepts. With a focus on hospitality simplified, we aim to make you feel at home while you are away from home.

Job Overview

We are looking for a dedicated Steward to join our team at StayBird in Pune. This is a full-time, junior position requiring 1 to 3 years of work experience in the hospitality industry. As a steward, you will be responsible for ensuring the smooth operation of our dining services and maintaining high standards of customer service.

Qualifications and Skills

• Customer Service (Mandatory skill): Proven ability to provide excellent customer service and ensure guest satisfaction.
• Attention to Detail (Mandatory skill): Exceptional attention to detail to maintain cleanliness and organization.
• Time Management (Mandatory skill): Strong time management skills to efficiently manage tasks and meet deadlines.
• Communication Skills: Effective verbal and written communication skills to interact with guests and team members.
• Problem Solving: Ability to identify issues and resolve them promptly and effectively.
• Teamwork: Demonstrated ability to work well within a team environment.
• Organization: Excellent organizational skills to manage supplies and inventories effectively.
• Adaptability: Capacity to adapt to changing situations and handle varying guest needs promptly.

Roles and Responsibilities

• Ensure the dining area is clean, organized, and properly set up for service.
• Assist in the preparation and serving of food and beverages to guests.
• Maintain high standards of cleanliness and hygiene in the dining and kitchen areas.
• Respond promptly to guest inquiries and requests to ensure a positive dining experience.
• Collaborate with the kitchen and service staff to ensure efficient operations.
• Monitor inventory levels and notify management of low stock or equipment malfunctions.
• Follow company policies and procedures, including health and safety regulations.
• Participate in training programs to stay updated on new services, products, and customer service techniques.