Company Overview

StayBird - Hotels And Apartments is a distinguished provider of service apartments and business hotels in Pune, focusing on offering simplified and stylish accommodation solutions. Our properties are strategically located near major business hubs such as World Trade Centre and Pune International Airport, catering primarily to business travelers. With an emphasis on hospitality and comfort, StayBird aims to create a home-like experience for guests, backed by a dedicated team known for their innovative and passionate service.

Job Overview

We are seeking a Junior Housekeeping Supervisor to join our team in Pune. This role requires a minimum of 1 to maximum 3 years of work experience in the hospitality sector. The ideal candidate will be responsible for overseeing housekeeping operations, ensuring cleanliness standards, and managing the housekeeping staff to enhance guest satisfaction. This position is crucial for maintaining our commitment to providing a memorable stay for our guests.

Qualifications and Skills

• Leadership (Mandatory skill): Capability to effectively guide and manage a team, ensuring that all members are motivated and perform their duties proficiently.
• Teamwork (Mandatory skill): Strong emphasis on working collaboratively with fellow housekeeping staff and other departments to achieve common goals.
• Cleaning Techniques (Mandatory skill): Advanced knowledge of cleaning procedures and the ability to train staff on the latest methods to maintain high cleanliness standards.
• Time Management: Efficiently plan and execute daily cleaning tasks to ensure all guestrooms and amenities meet the company's quality standards.
• Attention to Detail: Keen observation skills to identify areas needing improvement and ensuring thoroughness in the execution of tasks.
• Communication: Clear and efficient communication with staff and guests to resolve issues and report non-compliance.
• Problem Solving: Ability to identify and address issues swiftly, ensuring minimal disruption to services and guest satisfaction.
• Organization: Proficient in organizing tasks and workflows to maintain smooth and efficient housekeeping operations throughout the establishment.

Roles and Responsibilities

• Supervise the housekeeping staff and daily operations to maintain the highest cleanliness standards in all guest rooms and public areas.
• Conduct regular inspections of guest rooms and common areas to ensure adherence to cleanliness and hygiene standards.
• Coordinate with the maintenance department to report and resolve any issues related to the premises.
• Train and assist staff in using cleaning chemicals and equipment safely and efficiently.
• Manage inventory of cleaning supplies and ensure availability for uninterrupted service.
• Address guest inquiries and complaints promptly and professionally, ensuring a positive guest experience.
• Ensure compliance with health and safety regulations to maintain a safe environment for guests and staff.
• Implement procedures to improve efficiency and enhance service quality in the housekeeping department.