*Job Title: US Banking Voice Process Associate*

*Location:* Noida Sector 60

*Shift:* Night Shifts

*Work Week:* 5 Days Working, 2 Days Off per Week

*Transportation:* Not Provided

*Salary:* ₹40,000 CTC, ₹33,000 In-Hand + Incentives

*Job Description:* We are seeking dynamic and motivated individuals for the US Banking Voice Process. The role involves handling inbound and outbound calls, providing exceptional customer service, and resolving banking-related queries.

*Key Responsibilities:*

• Handle customer inquiries related to banking services.
• Provide clear, accurate, and timely responses to customer queries.
• Maintain a high level of professionalism and customer service.
• Follow up on customer issues to ensure resolution and satisfaction.
• Meet or exceed performance metrics and targets.

*Selection Process:*

1. *Screening Round:* Conducted daily at 3:00 PM.
2. *Operations Round:* Assessing practical knowledge and skills.
3. *Versant Test:* Evaluating English communication skills.

*Requirements:*

• Graduate/Freshers or Undergraduate with a minimum of 6 months of BPO experience.
• Excellent communication skills in English.

*How to Apply:* Please send your updated resume to info@staffrex.in or contact us at +91 9381245668 for more details.