Company Overview

Staffigo is a leading IT staffing and IT consulting firm that caters to a wide range of companies, from Fortune 500 companies to startups. We prioritize personal interaction with our clients and focus on understanding their needs. Our goal-oriented approach ensures maximum returns from digital marketing strategies. We believe in the power of the personal touch and strive to make work life easy for our clients. Our young and driven team has extensive experience in client retention, acquisition, and building relationships within the IT sector.

Job Overview

We are seeking a highly motivated and enthusiastic Call Center Representative - Outbound to join our team at Staffigo. As an Outbound Call Center Representative, you will be responsible for making outbound calls to prospective clients, promoting our products and services, and achieving sales targets. This is a full-time position based in Chennai, Tamil Nadu, India. The ideal candidate should have 1 to 3 years of experience in a similar role.

Qualifications and Skills

• 1 to 3 years of experience in a similar outbound call center role
• Excellent communication and interpersonal skills
• Strong sales and negotiation skills
• Customer-focused mindset
• Ability to achieve and exceed sales targets
• Self-motivated and driven
• Good time management and organizational skills
• Proficient in using CRM software
• Ability to work well in a team environment

Roles and Responsibilities

• Make outbound calls to prospective clients and provide information about our products and services
• Identify and qualify leads, and generate new business opportunities
• Achieve and exceed sales targets
• Maintain a high level of product knowledge to effectively communicate features and benefits
• Build and maintain strong relationships with clients
• Effectively manage and update customer databases
• Provide excellent customer service and address client inquiries and concerns
• Stay up-to-date with industry trends and best practices
• Collaborate with team members to achieve team goals