1. Proposal

• Collect, review and analyse customer requirements and specifications with the help of product Vertical team.

• Work with Sales & Product Vertical team to generate the best competitive technical solution while maximizing SSM's position and satisfying customer requirements. • Under the supervision of the Head Technical Sales, establish the overall index of the whole Technical Proposal and review it with the HOD / RM, in order to establish the overall strategy and approach to the preparation of the Technical/Commercial Proposal. • Under the supervision of the HOD/RM/Product Vertical, establish split of responsibilities or Scope of deliverables between ourselves and our partner/client and reviewing it with the Proposal Manager prior to issuing split of responsibilities to involved parties. • Follow up with purchase team and vendors for pricing.

2. Bidding

• Prepare pre-qualification documentation. • Prepare and produce tender and full proposal documentation on qualified bids ensuring bid compliance. • Check all contract documentation and ensure compliance when a bid is successful • Produce bid support material as required • In agreement with sales prioritise bids giving the highest return on hours invested.

3. Customer relationship • Respond to Technical Clarification Requests received from Clients. • Attend Technical Clarification Meetings with the Clients. • Attending IKOM with the project team.

4. Documentation & Compliance Management • Partake in compiling the Technical/Commercial Proposal in its final format, hard and electronic copies. • Maintain records of Proposal copy, PQA, Requirement documents, Proposal Submission emails and other relevant documents for respective opportunities in CRM system.

• Prepare required documents such as IIO,comparission table etc. for Order Closing process.

• IKOM Documentation for project handover.