Responsibilities:

• Answering phones and explaining the product and services offered by the company.

• Contacting existing customers as well as prospective customers using scripts.

• Obtaining customer information and other relevant data.

• Asking questions to the customer and understanding their specifications.

• Resolving queries and issues related to the products and services.

• Making recordings of all the sales phone calls and sales deals.

• Taking and processing product orders in a professional manner.

• Maintaining the database of the customers on a regular basis.

• Suggesting solutions based on customers’ needs and requirements.

Requirements:

• High school diploma or equivalent.

• Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.

• Professional certification in sales and marketing will be an advantage.

• Great interpersonal skills.

• Exceptional oral and written communication skills.

• Ability to work in a team or individually as and when required.

• Hard-working individual.

• Good time management abilities.

• Strong decision-making skills.

• Ability to tolerate stress and pressure.