A receptionist's job is to provide clerical and customer service support for an office, and to be the first point of contact for visitors and clients. Their responsibilities include: 

• Greeting
• Welcoming visitors and clients in a friendly manner, and directing them to the appropriate person or office 
• Answering phones
• Answering and transferring phone calls to the correct department, and taking messages 
• Handling mail
• Receiving, sorting, and delivering mail, packages, and courier deliveries 
• Scheduling
• Scheduling meetings for employees, and arranging travel accommodations for senior staff 
• Maintaining records
• Keeping office records up to date, and maintaining visitor, employee, and department directories and logs 
• Maintaining the reception area
• Keeping the reception area clean and tidy, and organizing office supplies